CCN: MAN4162
Title: CUSTOMER RELATIONS FOR MANAGERS
Credit Hrs: 3.00
Description
This course examines the importance of customer service to organizations. Concepts related to culture and diversity, communication, technology, customer relationship management, and service issues are discussed.
Prerequisite(s) :
| Lec Hrs |
Lab Hrs |
Oth Hrs |
Fees |
| 48.00 |
0.00 |
0.00 |
|