CCN: HFT1941

Title: OPERATIONS AND SERVICE PRACTICUM

Credit Hrs: 3.00


Description

This course requires practical work experience or participation in formalized internship program in related disciplines in a approved segment of the hospitality/restaurant/travel industries and is coordinated with a weekly seminar. Faculty makes regular appraisals of the learning progress through on-site visitations and consultation with supervisors. Emphasis is placed on how the job relates to the satisfaction of customer needs. In addition, the essence of the service transaction offered by the organization is analyzed, including both the tangible and intangible components


Prerequisite(s) : HFT2250

Lec Hrs Lab Hrs Oth Hrs Fees
16.00 0.00 0.00